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Terms of Use

The Website, Hair Host and You

The Hair Host website found under the domain name (we have no association with any other domains similar to ours) is operated by Hair Host LLP.

References to Hair Host ‘we’, ‘us’ and ‘our’ shall be deemed to be references to Hair Host LLP. References to ‘you’, and ‘your’ shall be deemed to be references to an individual or company placing an order through the website.

Promotion/Discount Codes

Discount codes and promotions cannot be used in conjunction with any other offer. During our sales events our products are already discounted, so your promotion or discount code will not be valid when purchasing sale items.

Placing an Order

By placing an order with us you will be deemed to have read, understood and agreed to these Terms of Use. If you are unhappy with or unclear about any aspect of these terms, please contact a member of our team by email, by telephone or by post using the details given below.

By placing an order via this website you are making an offer to Hair Host to purchase the goods detailed in your order at the current price shown on the website.

Once you have placed an order we will send you a confirmation email that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Hair Host for the sale of our products will only exist once an order has been accepted, processed and the item(s) have been despatched to you. Your credit/debit card/PayPal account will be authorised when your order is placed and processed. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value and the amount will be clear when placing your order. An additional carriage fee may be payable for customers who wish to have their order delivered to either the Scottish Highlands, or to Northern Ireland or the Channel Islands.

We will endeavour to process your order and will try where possible to make sure you receive your order within 7 working days, but this is an estimate and you should allow up to 30 days in case of unforeseen delays.

Conformity of Goods

We take every care to ensure that the photographs and product description and specification are a true and fair representation of the product. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

Stock Availability

We constantly monitor our stock levels and where possible restrict out of stock items from being included in an order that you place via the website. Our website will show if an item is out of stock. If for any reason an order is received by the website where stock has been exhausted, we will contact you to confirm if you wish to cancel the entire order, or if an item out of stock forms part of an order for multiple products if you wish to receive the other products in your order.

Your Right to Cancel

We comply with the Consumer Contracts Regulation. You have a right to cancel your order at any time providing you email or write to us within fourteen working days (starting from the day after you receive your order) to receive a refund of all charges. You will then need to return the item(s) in perfect condition, unused, unopened and with the original packaging. Items returned are at your own cost unless the item is faulty. Please refer to our Returns Policy for further information.

Certain items are excluded from our Returns Policy for hygiene reasons. Items such as toiletries or beauty products which have the seals broken can only be returned in accordance with your legal rights.


All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (GBP).

Disclaimer & Limitation of Liability

Hair Host does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Boutique Café nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Hair Host or any of its members, agents, partners, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.


The contents of these website pages (including images, designs, logos, photographs and textual content) are the copyright of Hair Host LLP or its content and technology providers or their respective owners.

Law and Territory

These Terms and Conditions and your use of our website are governed by English law. This website and our Terms of Use have been designed for use within the United Kingdom and under UK law.

Our Company Details

Operating Address
13 Cornwall Place
High Street
MK18 1SB
United Kingdom

Telephone: 01280 822 831

Registered Office Address

Windsor House
40/41 Great Castle Street
United Kingdom

Hair Host and is a trading style of Hair Host LLP which is registered in England and Wales. Partnership Number: OC399059

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